GENERAL ZOO POLICIES

• Please treat all of our animals, reptiles, birds and plants with respect. Do not yell, run after, pull their feathers or throw anything at the animals. Picking flowers or other greenery and feeding to our animals can be toxic to certain animals. Loud behaviour stresses our animals..so please be courteous towards them and their surroundings.
• Respect all barriers for the safety of both the animals and guests at the Zoo.
• No outside animals are allowed on Zoo grounds except accredited trained service dogs in certain areas, by prior appointment only. Please contact Jody Henderson at 604.856.6825 ext 33 or email jhenderson@gvzoo.com to reserve your next visit.
• No balloons or straws are allowed on Zoo grounds as they may be ingested by one of our animals.

• Again feeding and touching the animals is strictly prohibited. *

* The best way for the keepers to know if an animal is sick is whether or not it is eating. If visitors feed them, we cannot properly monitor their health, which may also lead to obesity or disease. The animals must not be touched for safety reasons (bites, scratches and disease transfers) and to reduce stress on the animals.

The commercial use of photographic, video, film images of the Greater Vancouver Zoo and it's animals is strictly prohibited without the written consent of the Zoo. Please contact Jody Henderson (Marketing & Communications Manager) at jhenderson@gvzoo.com or 604.856.6825 ext 33, for further information or requests. 

Effective May 1, 2011 the Greater Vancouver Zoo is now a "Smoke-Free Environment" - we thank you for respecting the air that both we and our animals breathe in.

Imagine being petted and poked over 500 times per day, it would not be a pleasant experience.